24x7 Support SolutionsStructured has built a reputation for helping customers cut costs and simplify administration by providing support for multi-vendor, multi-platform environments. Our experienced team of engineers maintains broad knowledge of both the best new technology and legacy systems. This ensures that you get the most out of your new investments while we maximize the return on your existing information technology.
With Structured’s support solutions, you can streamline, simplify and save. By letting us take care of all your service and support needs, you have a single source of skilled professionals that know your entire infrastructure from top to bottom. Furthermore, Structured understands that service must fit your budget. That’s why we offer multiple service plans, including:
• Managed Services—Pay a fixed monthly fee for 24 x 7 Infrastructure Monitoring
and Alerting, Remote and Onsite Support Services, and Vendor Management.
• Block Time—Prepaid time and materials service at discounted rates.
• Time and Materials—Onsite service at an hourly rate for customers who don’t
require contract maintenance and support.
