Structured’s Monitoring Solutions and Support Agreements enable businesses to cut costs and simplify administration by providing support for multi-vendor, multi-platform environments.  By utilizing Structured’s support solutions, IT departments have access to a singular source of skilled engineers that are familiar with the intricacies of their infrastructure.

Available options include:

• Managed services at a fixed monthly fee for up to 24 x 7 x 365 infrastructure monitoring and alerting, remote and onsite support services, and vendor management.
• Block time, or prepaid time and materials that are available at discounted rates.
• Onsite service that’s charged at an hourly rate for when contract maintenance and support aren’t necessary.