24 x 7 x 365 Monitoring & Support Services
Structured’s Monitoring Solutions and Support Agreements enable businesses to cut costs and simplify administration by providing support for multi-vendor, multi-platform environments.
By utilizing Structured’s support solutions, IT departments have access to a singular source of skilled engineers that are familiar with the intricacies of their infrastructure.
Available options include:
- Managed services at a fixed monthly fee for up to 24 x 7 x 365 infrastructure monitoring and alerting, remote and onsite support services, and vendor management.
- Block time, or prepaid time and materials that are available at discounted rates.
- Onsite service that’s charged at an hourly rate for when contract maintenance and support aren’t necessary.