Managed Services Team Cinches CRN MSP500 Billing
Structured again named to the prestigious Security 100 category for skill in cloud and cybersecurity.
The popular CRN MSP500 list identifies North American solution providers delivering operational efficiencies, IT system improvements, and a higher rate of return on investments for customers. Further, the Security 100 designation highlights MSPs that bring special focus to safeguarding users, devices, applications, and data — as well as delivering cloud-based security services.
“Maintaining secure, reliable end-user access to corporate apps and data — whether those resources live in the cloud, on-premises, or in both — is challenging for even the most sophisticated IT organizations,” said Ron Fowler, Structured’s president and CEO. “The need to streamline operations and minimize organizational risk drives a lot of companies to offload IT functions to MSPs – especially if those providers are skilled in the interdependencies among multicloud architectures and regulatory compliance mandates.”
“Structured, with its nearly 30-year track record of helping customers build and maintain secure and scalable IT architectures, offers the perfect managed services portfolio for security-conscious firms,” said Fowler.
The emergence of “everything-as-a-service” (XaaS) as a popular IT procurement model is contributing to increased adoption of managed services. Organizations of every size are becoming much more comfortable with outsourcing even the most critical IT functions – especially considering staffing challenges magnified by skills gaps in security and other elite specialties.
“Structured has always been at the forefront of recognizing and responding to relevant industry trends in order to provide the most value to our clients,” said Ruth Walters, senior managing director of Structured’s cloud practice. “Developing a strong managed services team was a natural step for our company and our customers, and we are excited to continue expanding our offerings.”
As proof of its customer commitment, in 2019 Structured vastly increased its ability to handle clients’ Tier 1 and Tier 2 helpdesk requests while simultaneously increasing the number of engineers available to handle more challenging trouble tickets. The firm also added chat services as a fast and convenient front-line communication method. Finally, and perhaps most critically, Structured plans very soon to deliver services under a SOC 2-compliant framework, allowing clients to securely offload internal tasks within their regulatory requirements.
“MSPs are the critical bridge for customers looking to assess, implement and migrate their IT and cloud solutions to drive efficiencies, lower costs and secure their environments,” said Bob Skelley, CEO of The Channel Company. “On behalf of our team at The Channel Company, I want to congratulate the accomplished companies on CRN’s 2020 MSP 500 list and thank them for their commitment to finding innovative solutions that move the IT channel forward.”
The MSP500 list will be featured in the February 2020 issue of CRN and online at www.crn.com/msp500.
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Structured is an award-winning solution provider delivering secure, cloud-connected digital infrastructure. For nearly 30 years, we’ve helped clients through all phases of digital transformation by securely bridging people, business and technology. Customers trust us to provide valuable insight throughout the process of selecting and implementing secure and scalable IT strategies, platforms, and processes that meet modern expectations and drive measurable improvements throughout the enterprise.
For more information, visit https://www.structured.com or call (800) 881-0962.
About The Channel Company
The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers and end users. Backed by more than 30 years of unequalled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace. www.thechannelco.com
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