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Structured Receives Elite 2014 ShoreTel Circle of Excellence Award

Distinguished award given to fewer than one-half of one percent of ShoreTel global reseller partners.

PORTLAND, Ore. (Dec. 19, 2014) – Structured announced today it has received ShoreTel’s Circle of Excellence Award for the 2014 partner year spanning October 2013 through September 2014.

The award recognizes Structured for exceptional achievement in customer satisfaction, revenue growth and proficiency with advanced applications related to ShoreTel’s market leading unified communication (UC) solutions. More than 1,000 businesses are ShoreTel reseller partners, and 2014 marks the second year Structured has been tapped for this award. “

We are proud and honored to once again be recognized by ShoreTel for outstanding customer service and UC engineering performance,” said Ron Fowler, Structured president and CEO.

“Providing customers with the best communication tools on the market — combined with a stellar experience in user training, service and support — is our team’s primary mission. It is gratifying to have our efforts acknowledged in this way.”

“Being named to the Circle of Excellence is the highest award given by ShoreTel to its partners, and we’re very pleased to include Structured in this elite group,” said David Petts, senior vice president of worldwide sales at ShoreTel.

“The Circle of Excellence Award is presented to ShoreTel’s top global reseller partners, and each year less than one-half of one percent of all partners earns this distinction. We’re pleased that Structured surpassed the strict criteria required to earn Circle of Excellence status again this year.”

ShoreTel partners specialize in delivering ShoreTel’s solutions portfolio as well as end-user training and support. Partners have expertise in disciplines such as LAN, WAN, call center, voice and data application integration. ShoreTel and its partners share the same goals: Delivering UC solutions that improve communication and collaboration, with superior levels of customer care and satisfaction at a low total cost of ownership.

“Service and support are the most important priorities for Structured’s unified communication team,” said Gene Maynor, Structured’s voice and mobility director. “We consistently earn high marks in customer satisfaction because our professional and highly-skilled IT engineers are experts at designing, implementing and supporting voice solutions that bolster business.

Structured delivers true customer service in tandem with easy-to-use, high quality ShoreTel products. That is the key to our award-winning team.”


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